Frequently Asked Questions
When will I receive my first magazine?
We know waiting for your first magazine can feel like a long time, so we want to give you a clearer sense of what to expect.
Our magazines are mailed on a set schedule, with a new issue arriving every other month. When your subscription begins depends on where your order falls within that mailing cycle.
If you subscribe shortly after a mailing has gone out, your subscription will begin with the following issue, which may still be several weeks away.
Most subscribers receive their first magazine within 5–7 weeks after their order is processed, though delivery times can vary slightly by location. If you subscribe by mail, please allow an extra week for your order to reach our office.
For more immediate gift delivery, we recommend purchasing the immediate gift issue add-on with your subscription.
If your magazine is missing or arrives damaged, please email cricketmedia@cdsfulfillment.com or call 1-800-821-0115, Monday–Friday, 8:00 a.m.–9:00 p.m. EST.
What is The Cricket Media Satisfaction Guarantee?
If you are not 100% satisfied with your purchase, you may change your subscription to any of our other kids’ magazines for free by contacting support@cricketmedia.com. You may also cancel your subscription by contacting the same email address.
How do I renew my subscription?
For your convenience, your new subscription(s) will be automatically renewed at the end of each term at the preferred renewal rate then in effect, unless you have cancelled. Towards the end of the term of your subscription(s) you’ll receive a reminder with the upcoming rate(s) then in effect. We will automatically charge your credit/debit card or bill you at time of renewal at the rate stated on the reminder.
What makes Cricket magazines different from other kids’ magazines?
Cricket magazines are created by child development experts and educators. They feature award-winning stories, illustrations, STEM articles, and activities from world-renowned children’s authors and artists. For over 50 years, Cricket Media’s children’s magazines have inspired curiosity, creativity, and a lifelong love of reading in kids of all ages.
Are Cricket magazines educational?
Yes! Each issue of Cricket’s educational children’s magazines is designed around a big, enduring question that encourages kids to think critically, explore science and culture, and build literacy skills. Our stories and articles are carefully crafted and reviewed by educators to align with children’s developmental stages and reading levels, making every page both enriching and fun.
Why do educators and parents trust Cricket magazines?
Cricket has been trusted by teachers, librarians, and parents for decades as a high quality educational resource. Each issue of our children’s magazines delivers age-appropriate content helps build strong literacy skills while fostering curiosity, empathy, imagination, and a genuine love of reading, all in a safe, enriching way.
Do Cricket magazines help my child develop reading skills?
Yes! Cricket’s award-winning children’s magazines are designed by child development experts and educators to improve reading comprehension and vocabulary, and build strong literacy skills. Each issue features rich vocabulary, engaging stories across genres, and age-appropriate reading levels that help kids grow as confident, curious readers. Plus, receiving a new issue every other month makes reading a regular and exciting part of their lives.
